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All articles from Alex Bentley
Customer Engagement Summit 2023
•
December 01, 2023
Customer Engagement Summit makes the case for human interaction
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Decision Intelligence
•
November 16, 2023
The Customer Experience Dilemma
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Intelligent Automation
•
August 21, 2023
AI investment in the contact centre is on the rise.
Read article
Intelligent Automation
•
August 16, 2022
How to Digitally Capture & Scale Expertise from Knowledge Workers
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Intelligent Automation
•
March 17, 2022
Taking RPA to the Next Level with NEOOPS
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Alex Bentley
Topics
Customer Engagement Summit 2023
Decision Intelligence
Intelligent Automation
AI