All articles from Alex Bentley

Decision Intelligence

• Jun 21, 2024 11:15:54 AM

Why Decision Intelligence is the solution to the arrears crisis

Decision Intelligence

• Jan 18, 2024 12:30:13 PM

This is your year, not AI's

Customer Engagement Summit 2023

• Dec 1, 2023 11:08:11 AM

Customer Engagement Summit makes the case for human interaction

Decision Intelligence

• Nov 16, 2023 8:55:07 AM

The Customer Experience Dilemma

Intelligent Automation

• Aug 21, 2023 12:16:43 PM

AI investment in the contact centre is on the rise.

Intelligent Automation

• Aug 16, 2022 8:27:00 AM

How to Digitally Capture & Scale Expertise from Knowledge Workers

Intelligent Automation

• Mar 17, 2022 8:10:00 AM

Taking RPA to the Next Level with NEOOPS