Gartner hasprojected 16.2% growthfor AI in the contact centre this year as CX leaders look to dazzle customers with their interactions.
Posts about Intelligent Automation
As a proud founding member of the Intelligent Automation Collective, we're thrilled to announce the launch of our first book - MapIA: Tried and Tested routes for your Intelligent Automation Journey.
I recently travelled down from Scotland to the Northwest of England and then on to the Midlands. What I found most striking was seeing how the countryside turns from green to yellow to dust as I ...
XpertRule recently developed an intelligent cobot performance monitoring system for a client in the manufacturing sector. An industrial cobot for the uninitiated is a “collaborative robot”, intended ...
Decision Engineering is the task of translating, capturing, and replicating people’s expertise and decision-making skills into low code/no code software representations. Enabling this to happen ...
Last month we announced a partnership with NEOOPS aimed at taking automation to the “next level”. Both companies share a common vision of bringing human and digital workforces together to automate ...
We are at a crossroads as a society. Our appetite for consuming fossil fuels can no longer go unchecked. We must find better ways of decarbonizing the manufacturing sector to avoid the apocalyptic ...