viabl.ai is our no-code Decision Intelligence platform. It is the glue that connects your data analytics, AI, and in-house expertise with meaningful business outcomes.

 


Powering customer services & employee experiences across Insurance, Financial Services, Telecoms, Retail, Travel & Logistics.

Prevent claims fraud losses with AI-powered triaging 

Make faster, more accurate insurance claims decisions 

Manage customer emails faster and more accurately 

All Use Cases  

 


Millions of Decisions.
One Intelligent solution.

Decision Engineering
Empower business users with decision engineering & data-science tools to build & maintain decision flows & decision logic, diagnose how those decisions are made, & continuously improve organisational decision-making.

Connectivity
Connect decision-flows & existing technology capabilities with people to provide transparency of decision-making across operations 
Decision Automation
Fully automate decision workflows – both back-office complex transactions, and deliver complex front-office interactions via self-service chat and dialogue.
Decision Augmentation
Apply decision mining from data and combine with other composite AI decision engineering techniques to make more intelligent decisions – optimising the outcome for the business, the customer and the regulator.
Decision Support
Upskill & multi-skill your people, empowering them to make the right decision every time without the need to hand-off to other teams.
Calibrate
Diagnose how those decisions are made, and continuously improve organizational decision-making

 


Key Platform Features:

Composite AI

Advanced Optimisation Algorithms | Explainable Machine Learning | DMN Decisioning | Document Similarity searching (TF-IDF) | Fuzzy Logic | Constraint engine for validating conflicting user selection options

Pluggable Platform
LLM Integration | In-built connectors for consuming numerous third-party APIs | Web service integration | JavaScript environment for Advanced Users | API engine to provide decisions via a REST service 
chat
Intelligent Dialogue & Chat
Integrated asynchronous operations ​| Form engine for providing an end-user interface | Chat engine to provide state-full conversational sessions via multi channels
Integrated Graphical Workflow
No code graphical authoring for decision engineering | A project-wide dictionary of elements | Simultaneous application development - divide a large application into sub-modules | For business users, the visual editor provides an intuitive environment for developing scripts, calculations, and expressions
Deploy Anywhere
Browser based development environment​ | Full flexibility to host development platform​ |Cloud based​ | Corporate Data Center​ | On-Premise​ |IoT Edge
End-to-end explainability
Test applications with test data before deploying ​| Trace inference sessions in real-time | Regression Testing
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Outstanding platform & partnership

Strong relationship with us and our clients. Very flexible to new demands. Open to our roadmap and to integrate partners tech stack with their technology.

IT Services Industry
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Good experience

The development team at XpertRule were extremely easy to work with and adept at understanding our business problems. The platform allowed a solution to be built quickly. It has been deployed for an extended period of time with very few issues arising.

Services (non-Government) Industry
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Great Product

Good and easy to use product. Can be used even if you have little programming knowledge.

Manufacturing Industry
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Intuitive product with first class support from the vendor

Product is very intuitive, simple to use and deploy. Support from the vendor has always been very responsive with regards to both problem resolution and capability to rapidly enhance the product as new needs were identified.

Software Industry
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Excellent support with a genuine interest in high quality output

Excellent overall service, with support always on hand whenever needed - both in person or handy written prompts. The team seemed genuinely interested in making a positive difference with the work, not ready to settle for average outcomes.

Manufacturing Industry

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