A decision intelligence platform that rapidly captures human knowledge & expertise, combines it with predictive analytics & deploys it organisation-wide to automate & improve the quality of decision-making.
Applies composite AI problem-solving techniques that can capture complex knowledge from humans & use decision-mining to build explainable predictive decision models from data.
Empowers business users to design, build, manage & optimise decision workflows which can be automated or used to support and augment human knowledge workers.
Deploy applications via chat, dialogue or API enabling execution of multi-decision processes involving any number of different people & deploying any number of different decision engineering techniques
Empower business users with decision engineering & data-science tools to build & maintain decision flows & decision logic, diagnose how those decisions are made, & continuously improve organisational decision-making.
Connect decision-flows & existing technology capabilities with people to provide transparency of decision-making across operations
Fully automate decision workflows – both back-office complex transactions, and deliver complex front-office interactions via self-service chat and dialogue.
Apply decision mining from data and combine with other composite AI decision engineering techniques to make more intelligent decisions – optimising the outcome for the business, the customer and the regulator.
Upskill & multi-skill your people, empowering them to make the right decision every time without the need to hand-off to other teams.
Diagnose how those decisions are made, and continuously improve organizational decision-making
Improvement in FCR
Increase in call handling capacity
Coding Skills Required