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Millions of Decisions. One Intelligent Solution

How it works

Powering customer services & employee experiences
across Insurance, Financial Services, Telecoms, Retail, Travel & Logistics.

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Prevent claims
fraud losses with
AI-powered triaging

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90% reduction
in time to deliver
pharma dossiers

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Manage customer
emails faster and
more accurately

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Make faster,
more accurate
claims decisions

Prevent claims fraud losses with AI-powered triaging

viabl.ai powers insurers with Decision Intelligence to spot fraudulent claims quickly and accurately, at high volume.

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90% reduction in time to deliver pharma dossiers

viabl.ai helps pharma companies review drug dossiers in a fraction of the time, speeding up approvals and reducing operational costs.

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Manage customer emails faster and more accurately

viabl.ai helps contact center agents respond to customers instantly, and always in line with company best practices.

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Make faster, more accurate claimsdecisions

viabl.ai powers claims handlers with the combined power of Gen AI and Decision Intelligence, to deliver faster and fairer outcomes for policyholders.

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Composite AI

Advanced Optimisation Algorithms | Explainable Machine Learning | DMN Decisioning | Document Similarity searching (TF-IDF) | Fuzzy Logic | Constraint engine for validating conflicting user selection options

Pluggable Platform

LLM Integration | In-built connectors for consuming numerous third-party APIs | Web service integration | JavaScript environment for Advanced Users | API engine to provide decisions via a REST service 

Intelligent Dialogue & Chat

Integrated asynchronous operations ​| Form engine for providing an end-user interface | Chat engine to provide state-full conversational sessions via multi channels

Integrated Graphical Workflow

No code graphical authoring for decision engineering by business users | A project-wide dictionary of elements | Simultaneous application development

Deploy Anywhere

Browser based development environment​ | Full flexibility to host development platform​ | Cloud based​ | Corporate Data Center​ | On-Premise​ |IoT Edge

End-to-end explainability

Test applications with test data before deploying ​| Trace inference sessions in real-time | Regression Testing

Composite AI

Advanced Optimisation Algorithms | Explainable Machine Learning | DMN Decisioning | Document Similarity searching (TF-IDF) | Fuzzy Logic | Constraint engine for validating conflicting user selection options

Pluggable Platform

LLM Integration | In-built connectors for consuming numerous third-party APIs | Web service integration | JavaScript environment for Advanced Users | API engine to provide decisions via a REST service 

Intelligent Dialogue & Chat

Integrated asynchronous operations ​| Form engine for providing an end-user interface | Chat engine to provide state-full conversational sessions via multi channels

Integrated Graphical Workflow

No code graphical authoring for decision engineering by business users | A project-wide dictionary of elements | Simultaneous application development

Deploy Anywhere

Browser based development environment​ | Full flexibility to host development platform​ | Cloud based​ | Corporate Data Center​ | On-Premise​ |IoT Edge

End-to-end explainability

Test applications with test data before deploying ​| Trace inference sessions in real-time | Regression Testing

Check out how Responsible AI can be deployed in the insurance industry with the intelligent orchestration of GenAI, and human in the loop.

Outstanding platform & partnership

Strong relationship with us and our clients. Very flexible to new demands. Open to our roadmap and to integrate partners tech stack with their technology.

IT Services Industry

Good experience

The development team at XpertRule were extremely easy to work with and adept at understanding our business problems. The platform allowed a solution to be built quickly. It has been deployed for an extended period of time with very few issues arising.

Services (non-Government) Industry

Great Product

Good and easy to use product. Can be used even if you have little programming knowledge.

Manufacturing Industry

Intuitive product with first class support from the vendor

Product is very intuitive, simple to use and deploy. Support from the vendor has always been very responsive with regards to both problem resolution and capability to rapidly enhance the product as new needs were identified.

Software Industry

Excellent support with a genuine interest in high quality output

Excellent overall service, with support always on hand whenever needed - both in person or handy written prompts. The team seemed genuinely interested in making a positive difference with the work, not ready to settle for average outcomes.

Manufacturing Industry

This partnership showcases how emerging technology can deliver tangible results in efficiency, performance, mitigation, and waste reduction, while also delivering a positive impact on profitability.

Collaborating with carefully selected technology partners is key for us to embrace the next generation of manufacturing automation capabilities making it possible to enhance production efficiencies and Net Zero targets in a practical way.

Manufacturing Industry