We understand that... 

Insurance companies are increasingly struggling with processing volumes, both in claims handling and policy administration. With increasing regulatory scrutiny and a focus on fairness, insurers are under pressure to deliver consistently accurate and auditable decisions on claim outcomes. At the same time insurance fraud remains a challenge for insurers. Fraudulent claims continue to increase as fraudsters develop more sophisticated methods across all lines of business. Finally, the breadth of data now available to insurers for pricing and underwriting decisions provides an opportunity for carriers, but also requires new methods and approaches that are frequently technology dependent. 

And that means... 

In an operating environment where margins are tight, insurers are facing both cost and revenue pressure. Regulatory compliance, fraud prevention, and maintaining service quality all require ongoing investment in both people and technology. And those carriers that are unable to apply insights from their data or manage claims leakage effectively are likely to lose out to more nimble competitors. 

viabl.ai solves this by... 

XpertRule uses our advanced decision intelligence solution, viabl.ai to allow businesses to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data.

Delivering a healthy combined ratio requires a carrier to make effective data-driven decisions that can be executed consistently across the business.

viabl.ai brings a range of complex decision making and AI techniques into a single, easy to use, transparent platform. It enables carriers to capture their decision making logic, be that from policies and process documentation, or the heads of knowledge workers.  And then deploy validated, auditable decision automation models that harness the insights from data to improve operating efficiency and the CX as well as write more profitable business and reduce claims leakage. 

You can trust us to deliver because... 

We have implemented a sophisticated claims automation system for a multi-billion-pound UK motor insurer, as well as a new business underwriting automation system for a leading Irish insurer. The latter resulted in 80% automation in the underwriting practice, bringing with it a huge reduction in operating costs.