The unique KYP.ai-XpertRule offering will help organizations build strong digital capabilities that both address the skills shortage and allow the human workforce to work more effectively, by:

1. Using the KYP.ai Productivity Mining platform to generate transformation intelligence to:

• Identify opportunities to remove friction from work to help employees do more and better, by improving workload allocation and maximising productivity
• Provide insights into the combined work delivered by people, processes and technologies
• Identify opportunities for improvements including automation

2. Using the XpertRule Intelligent Automation platform to rapidly deliver the benefits, identified by KYP.ai, through:

• Deploying Intelligent Process Automation powered by predictive decisioning that goes far beyond robotic automation of repetitive tasks
• Upskilling and multi-skilling workers by providing them with intelligent decision support (digital Co-Bots) that empowers them with best practice expertise, advice, actions and operating procedures
• Deploying customer self-service chat channels powered by Predictive Decisioning to significantly reduce the workload of contact centre employees while improving customer satisfaction
• Adding the XpertRule KPI root-cause analysis to the advanced productivity mining technology of KYP.ai

Adam Bujak, CEO at KYP.ai says, “KYP.ai provides Productivity Intelligence that hasn’t been available via existing data or process mining software before. Businesses know they need to digitally transform, but the question they ask is: how to capture the knowledge across the organisation and immediately deploy the most impactful solutions? Our alliance with XpertRule answers this broad challenge for CX – this has not been possible before now.”

Akeel Attar, CEO at XpertRule added, “Knowledge Automator brings together an organisations two most valuable assets: the knowledge of its employees and the business intelligence from its data. We’re proud to be launching this product with KYP.ai at a time when businesses need ways to address complex people and process challenges in fast and effective ways. That’s exactly what Knowledge Automator does.”

About KYP.ai: We are a Transformation Mining Company fueling digital change. We help our clients to rapidly understand their abstract processes, combining it with people and technology dimension. Our automatically generated, data driven improvement recommendations aim at delivering fastest possible ROI. KYP algorithms help to accelerate implementation of digitally augmented processes, combining unique human impact with machine driven workforce. Our plug-and-play cloud SaaS solution serves as data backbone producing insights for unique process automation opportunities and their successful execution. We recommend what is realistic and prove the value by measuring it. What gets measured, gets done. Do you Know Your Potential? Find out more at www.kyp.ai

About XpertRule: XpertRule is a leading software developer and provider of intelligent automation solutions, which incorporate multiple AI capabilities to streamline and enhance the decision-making process. Founded by AI pioneers and visionaries, the company’s software makes it easy to automate complex decisions and customer interactions through digital decision-making. XpertRule customers scale many sectors including financial services, manufacturing, utilities, telecommunications, and public sector. The company’s goal is to deliver on the promise of intelligent automation. To learn more visit www.xpertrule.com