We understand that...

In the banking sector, one of the key issues is the complexity and volume of data that banks need to process and analyse in order to make informed decisions. This issue is further amplified by the increasing speed of financial markets and the need for real-time decision-making especially in customer-facing services. Additionally, banks face challenges in integrating data from multiple sources and ensuring data accuracy and quality which drives the business logic needed for successful business outcomes. Finally, banks must remain compliant in a rapidly changing and demanding regulatory environment.

And that means...

• Inefficient decision-making: The overwhelming amount of data and the complexity of analysis can lead to delays and inefficiencies in decision-making processes. This can hinder banks from responding quickly to market changes or identifying new business opportunities.
• Increased operational costs: Managing and analysing large volumes of data and business logic requires significant investments in upskilling the employees and processes.
• Limited customer experience: Multi-channel communication with customers on different platforms can cause delays affecting CX metrics like AHT, resolution time, waiting times, etc.
• Inaccurate insights: Incomplete or inaccurate data can lead to flawed decision-making (fraud management), potentially resulting in financial losses or missed opportunities for revenue generation. This can undermine the competitiveness and profitability of banks.

viabl.ai solves this by...

XpertRule uses our advanced decision intelligence solution, viabl.ai to allow businesses to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data.

viabl.ai provides a comprehensive solution for decision intelligence in the banking sector, addressing the complexity and volume of data, enhancing decision-making speed and accuracy, and improving operational efficiency by capturing the knowledge and expertise of their people and making it accessible to every worker. By integrating with the existing technology estate, Viabl.ai enables banks to gain a competitive edge and capitalize on business opportunities in the ever-changing financial landscape.

You can trust us to deliver because...

We've already developed and delivered a Credit Risk Management solution for a client that intelligently calls historical information, system information, and other information needed to make a decision, enabling complete end-to-end automation of the credit analysis workflow. ​

Talk to us about how we help you get a handle on your data and improve decision-making.