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Maximising Cross-sell and Up-sell revenue opportunities with XpertRule

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XpertRule uses our advanced decision intelligence solution, viabl.ai to allow businesses to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data.

And when it comes to maximising customer upsell and cross-sell opportunities, we've got you covered.

We understand that you're missing out on potential revenue due to minimal targeted cross-selling and upselling. Activities that do aim to use upsell and cross-sell to drive top-line growth are currently ineffective, leading to missed targets and, in some cases, negatively impacting the customer experience. 

viabl.ai addresses this head on, providing agents with Upsell and Cross-Sell-based Next Best Interactions - information which is highly personalised, timely, context specific and predictive, increasing customer satisfaction and revenues simultaneously.

Effective upsell & cross-sell policies can be surfaced across channels, from agent-driven to self-serve to support driving further cost reductions.  

You get untapped revenue through low cost-to-serve channels, improved customer experience and increased customer loyalty alongside an improved employee experience - every agent is upskilled with dynamic domain experience and equipped to make the best, personalised offer to the customer.

Talk to us about how we can maximise your upsell and cross-sell opportunities and stop you leaving revenue on the table.

Outstanding platform & partnership

Strong relationship with us and our clients. Very flexible to new demands. Open to our roadmap and to integrate partners tech stack with their technology.

IT Services Industry

Good experience

The development team at XpertRule were extremely easy to work with and adept at understanding our business problems. The platform allowed a solution to be built quickly. It has been deployed for an extended period of time with very few issues arising.

Services (non-Government) Industry

Great Product

Good and easy to use product. Can be used even if you have little programming knowledge.

Manufacturing Industry

Intuitive product with first class support from the vendor

Product is very intuitive, simple to use and deploy. Support from the vendor has always been very responsive with regards to both problem resolution and capability to rapidly enhance the product as new needs were identified.

Software Industry

Excellent support with a genuine interest in high quality output

Excellent overall service, with support always on hand whenever needed - both in person or handy written prompts. The team seemed genuinely interested in making a positive difference with the work, not ready to settle for average outcomes.

Manufacturing Industry

This partnership showcases how emerging technology can deliver tangible results in efficiency, performance, mitigation, and waste reduction, while also delivering a positive impact on profitability.

Collaborating with carefully selected technology partners is key for us to embrace the next generation of manufacturing automation capabilities making it possible to enhance production efficiencies and Net Zero targets in a practical way.

Manufacturing Industry