55%
of claims handlers say reviewing and processing claims documents is a burden
viabl.ai is the Decision Intelligence platform that helps your claims handlers make great decisions at high volume.
And because viabl.ai’s Decision Intelligence is based on your domain expertise, you can rely on its built-in logic and compliance guard-rails, so that every decision will adhere to your exact policies and guidelines.
Gen AI extracts relevant information from the body of the medical report. viabl.ai integrates with a Large Language Model (LLM) to interpret claims reports and extract nuanced case information.
Decision Intelligence automatically fires prompts to your LLM to check information and suggest next steps. Following a Decision Tree modeled on your company’s best practices, viabl.ai reaches an objective and auditable assessment of the claim, as well as filling in missing or ambiguous information.
Your claims assessor makes an informed call about the merits of the personal injury claim.
Presented to your claims assessors in easy UI dashboards, viabl.ai assists your experts in quickly making informed decisions about the overall validity of the claim.
viabl.ai applies decision mining to predict the expected claims cost and confirm level of cover
Predict the cost of the claim based on historical claims data to determine coverage, and make recommendations on the right level of compensation and any conditions to be applied.
Rinse and repeat at scale.
Take your new AI claims process company-wide to enhance decisions across the board. Your model continuously improves over time as more data becomes available from each case.
With agents no longer having to read through every claims report in detail, cases can be resolved far quicker, and without long queues or backlogs.
Our technology comes with built-in guardrails based on your compliance and policy guidelines, meaning every response adheres to your best practices.
viabl.ai optimizes its decisions over time as more data becomes available with each case that is processed.
more profitability
more customer acquisition
better customer retention