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Eliminating the complexity of Complex Product Configuration with viabl.ai

Complex Product

XpertRule uses our advanced decision intelligence solution, viabl.ai to allow businesses to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data. 

And when it comes to the complex configuration of products, we can make things remarkably simple. 

We understand that in the field of high-value, customisable products, such as commercial vehicles or equipment, the challenges of providing an accurate customer quote requires a huge amount of expertise and time. 

Specialist solution engineers, with deep product and local regulatory compliance knowledge are needed to navigate all the product configuration dependencies and reliance on these resources create long sales cycles and high Customer Acquisition Costs (CAC). 

Added to that, once a sale has been won, there is the additional operational challenge of converting that quote into a bill of materials that can be fully inventoried and fulfilled by the ERP platform. 

With viabl.ai we can capture and automate the specialist knowledge required to deliver a full design specification and quote, without compromising on the customisation requirements and that means internal salespeople and distribution partners can now be empowered to manage the entire process without the need for support. 

With viabl.ai running the complex product configuration process you can reduce the sales cycle by at least 50% as well as massively reducing the errors/rework rate and at the same time improve scalability of the sales process. 

Read how we helped retail refrigeration specialists Arneg HERE 

And then talk to us about how we can simplify your complex product configuration process. 

Outstanding platform & partnership

Strong relationship with us and our clients. Very flexible to new demands. Open to our roadmap and to integrate partners tech stack with their technology.

IT Services Industry

Good experience

The development team at XpertRule were extremely easy to work with and adept at understanding our business problems. The platform allowed a solution to be built quickly. It has been deployed for an extended period of time with very few issues arising.

Services (non-Government) Industry

Great Product

Good and easy to use product. Can be used even if you have little programming knowledge.

Manufacturing Industry

Intuitive product with first class support from the vendor

Product is very intuitive, simple to use and deploy. Support from the vendor has always been very responsive with regards to both problem resolution and capability to rapidly enhance the product as new needs were identified.

Software Industry

Excellent support with a genuine interest in high quality output

Excellent overall service, with support always on hand whenever needed - both in person or handy written prompts. The team seemed genuinely interested in making a positive difference with the work, not ready to settle for average outcomes.

Manufacturing Industry

This partnership showcases how emerging technology can deliver tangible results in efficiency, performance, mitigation, and waste reduction, while also delivering a positive impact on profitability.

Collaborating with carefully selected technology partners is key for us to embrace the next generation of manufacturing automation capabilities making it possible to enhance production efficiencies and Net Zero targets in a practical way.

Manufacturing Industry