Decision Intelligence
Deliver better business outcomes with Decision Intelligence.
Accelerate your AI adoption & extend the reach of automation
Decision automation that tackles business-critical, and high-value processes that were previously out of reach. Accessible & easy to use AI, designed to automate the most complex processes.
“This partnership showcases how emerging technology can deliver tangible results in efficiency, performance, mitigation, and waste reduction, while also delivering a positive impact on profitability.”
Hugh Welsh, Booth Welsh Engineering Director
Next level productivity
Empower your workforce by leveraging automation capabilities across web, chat, voice and mobile channels. Execute better business outcomes, faster.
“In terms of an ROI, across 802 case handlers we save, conservatively, 1.4 million incoming emails a year. Saving 30 seconds of time per-email saves, across the firm, something in the region of 12,000 hours. If you multiply that by your average recovery rate, it is fair to say that the system pays for itself many times over.”
Dr. Catriona Wolfenden, Partner at Weightmans LLP
Create new, more responsive, customer experiences
Build customer loyalty & advocacy with a personalized customer experience, delivering the right customer outcome, the first time, every time.
Read how we freed up agent time to improve customer experiences, faster, for SFR
What We Do.
Intelligent Manufacturing
Increase Uptime. Lower Costs. Improve Product Quality.
How we’ve helped businesses succeed.
Telecoms
SFR
35% improvement in first customer contact resolution
Law
Weightmans
Over 1200 hours of fee earners time returned to business
Manufacturing
Booth Welsh
Improved efficiency, performance, mitigation & waste reduction
The Latest From Us.
White Paper
Capco & XpertRule
Intelligently automating the customer claims journey: A Use Case with XpertRule.
Use Case
Insurance Claim Automation
Here is a quick video on how an insurance claim can be automated end-to-end using XpertRule.
Insights
HFS Hot Vendor
HFS acknowledged XpertRule as the “Hottest of the Hot Vendors”. Find out in this report why XpertRule should be at the heart of any intelligent automation strategy.
Blog
Finding Your Sustainability Balance
by Iain Crosley, Director of Intelligent Manufacturing Solutions
We’re trusted by.
Transform your business with Intelligent Automation
XR has the technology & support to help you rapidly adopt & realize value from Intelligent Automation.
