How we’ve helped businesses succeed.
Warehouse efficiency doubled at drinks manufacturer
We worked with a large drinks manufacturer to improve the operational efficiency of its warehousing operation. This comprised of multiple distilleries and warehouses, with each warehouse accommodating at least a million containers
Reduction in non-productive container handling
Powder processing plants uptime increased
Hosokawa Micron uses XpertFactory to develop its Gen4 remote monitoring solution. The solution supports condition monitoring for preventative maintenance, on-line diagnostics for improved plant and product quality and trouble-shooting bots for minimising downtime on its milling equipment. This has resulted in 15 percent improvement in uptime; 20% reduction in energy usage and capacity gains of about 10% being recorded by Hosokawa customers.
Reduction in energy use
Telecoms business increases call handling capacity by 50%
We worked with a large European telecoms company, to improve its customer care and technical support. We used data regarding customer accounts, product details, best practice and issue resolution expertise to create a responsive trouble-shooting guide.
Call handling capacity increase
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