Intelligent automation
made simple

Automation software for solving complex problems, built on a unified low-code platform.

Viabl AI

Unified low-code platform for rapid development of intelligent digital decisioning solutions.

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Digital Advisors

Automate deep conversations through digital decisioning to power complex customer service in the front office.

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Intelligent Manufacturing

Intelligent automation to improve and control the performance of process and plant.

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How we’ve helped businesses succeed.

1/3

Warehouse efficiency doubled at drinks manufacturer

We worked with a large drinks manufacturer to improve the operational efficiency of its warehousing operation. This comprised of multiple distilleries and warehouses, with each warehouse accommodating at least a million containers

36%

Reduction in non-productive container handling

2/3

Powder processing plants uptime increased

Hosokawa Micron uses XpertFactory to develop its Gen4 remote monitoring solution. The solution supports condition monitoring for preventative maintenance, on-line diagnostics for improved plant and product quality and trouble-shooting bots for minimising downtime on its milling equipment. This has resulted in 15 percent improvement in uptime; 20% reduction in energy usage and capacity gains of about 10% being recorded by Hosokawa customers.

20%

Reduction in energy use

3/3

Telecoms business increases call handling capacity by 50%

We worked with a large European telecoms company, to improve its customer care and technical support. We used data regarding customer accounts, product details, best practice and issue resolution expertise to create a responsive trouble-shooting guide.

50%

Call handling capacity increase

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