Brain Drain
Customer Experience
Business Continuity
Operations
Regulatory Compliance
People are leaving the workforce for a variety of reasons and taking their knowledge, experience and skills with them. That knowledge isn’t documented but learned over time, so when the person goes, the knowledge goes with them. Our symbolic AI solution captures all your specialist decision making knowledge and keeps it inside your business, forever.
Whether its agent retention, churn or upskilling, or dealing with unstructured data, creating a seamless and positive customer experience is getting harder, while customer expectations increase. Our composite AI-powered solution combines conversational AI, agentic automation and human-agent collaboration to transform customer experience.
Whether its supply chain, people skills or operational readiness, maintaining quality and consistency have never been more critical to business success and improvement. Our composite AI solution addresses the operational, cost and security challenges across all three.
The value of understanding your full business operations and processes from the front office to the manufacturing and supply chain is (almost) immeasurable. Our unique IT/OT solution gives you a scalable end-to-end view of your operations, data analytics and decisions for the ultimate level of insight and optimised actions.
We specialise in sectors involving complexity and regulatory compliance, as well as those working with structured and unstructured data, human-in-the-loop and high risk decision making. These businesses require absolute accuracy, transparency and auditability of any automation. Our unified platform provides just that - complete transparency and auditability of any action, interaction and decision - giving you a truly responsible AI solution.
