At XR we create Digital Experts (or DEX for short). Users can train their Digital Experts with intelligent skills, such as;
Complex decision making – the ability to apply human-like reasoning to turn complex problems into explainable decisions, actions and controls. Based on human knowledge but combined with real-time data analysis and AI.
Learning – the ability to combine learning from both humans and data; using machine learning of historic data to improve predictability, and capturing multiple cycles of human experience, reasoning and judgment.
Human to robot collaboration – the ability to engage and assist customers and to allow the digital and human workforce to collaborate intelligently to solve problems by holding conversations through multiple channels.
Optimisation – the ability to understand how all inputs, constraints and conditions impact an outcome and then carry out the optimal settings and conditions to achieve the desired outcome while respecting constraints.
When these intelligence skills are combined the Digital Experts have the capability to automate more complex tasks, they become the go-to for RPA bots, making solutions smarter and allowing RPA to overcome the barriers to scale.