By digitally capturing the decision-making expertise of your best employees to help drive end-to-end automation of complex business processes.
Empowering organizations to make better decisions
Establishing a central hub for maintaining all your workflows and decisions.
Adding predictive analytics and orchestrating the consumption of multiple AI technologies/services such as NLP, image processing, and sentiment analysis, to deliver more effective actions.
Turning the output of process/task mining technologies into automated workflows/decisions.
Seamlessly combining front, middle, and back-office processes using integrated Conversational AI and decision/workflow automation engines.
Integrating with leading RPA vendors including Blue Prism, UiPath, and Microsoft Power Automate.
One platform, endless use cases
Assess product eligibility & suitability in Financial Services
Credit risk scoring
Compliance checking
Fraud & money laundering detection
Identifying cross-sell & upsell opportunities
Insurance underwriting & claims processing
Automated document, contract & quotation generation
Supplier risk management
Purchases authorization & Invoice processing
Technology Features
Knowledge representation
Model complex knowledge using a variety of no-code visual representations:
- Graphical decision tree designer
- Case-based table representation
- Traditional If-Then rules
- Entity hierarchy for representing assets, products, operations
Decision Engine
High-performance stand-alone engines to deliver your apps:
- API engine to provide decisions via a REST service
- Form engine for providing a rich end-user interface
- Chat engine to provide state-full conversational sessions via multi channels
3rd party integration
In-built connectors for consuming numerous third-party APIs:
- Google Cloud
- Azure Cognitive Services
- Salesforce
- MS Dynamics
- Web service integration (to consume any REST based API)
Low Code
- For business users, the visual XpertScript editor provides a low-code intuitive environment for developing scripts, calculations, and expressions.
- Advanced users have full access to the JavaScript environment with complete APIs to access the knowledgebase objects.
Internet of Things
- Your knowledge can be hosted in a disconnected edge environment.
- Hardware integration is facilitated via industry standard protocols such ModBus, OPC-UA.
Advanced AI
- Explainable machine learning of classification & regression trees deployed with unique high accuracy fuzzy inference
- Evolutionary Algorithms for Optimisation
- Bayesian Machine Learning from structured / unstructured data
- Document Similarity searching (TF-IDF)
- Fuzzy Logic
- Constraint engine for dynamically validating conflicting user selection options
Asynchronous workflow
- Integrate asynchronous operations directly into your graphical decision flows e.g. send out a questionnaire and only proceed on response receipt or call out a chatbot to capture human assessment as part of the risk assessment workflow.
Rapid Development
- Test your knowledge with test data before deploying
- Trace inference sessions in real-time
- Regression Testing
Flexible Hosting
- Browser based dev environment
- Full flexibility to host the development platform
- Cloud based
- Corporate Data Center
- On-Premise
- IoT Edge
- For the API engine, a full serverless hosting option (AWS Lambda)
Secure
- All aspects of the platform utilize SSL for secure network transport.
- For development platform security, individual (multi-level) user accounts with full control per-user over the access of individual apps.
- Deployment platforms security with a choice of key or key-less runtime API access.
Multi User
- Divide a large application into sub-knowledge modules
- A project-wide dictionary of elements to be used in sub KMs (either shared or duplicated)
- Modules can be worked on simultaneously by different users
Customization
- Ability to create multiple templates to provide a highly verticalized start point for future applications. Each custom template can have an associated "create tool" (accelerator) which starts when the developer creates a new app. This allows domain specific questions to presented and answered at app creation time based on the developer's choices.
- Create your own "build tools" (accelerators) which can be utilized by the developer at numerous points. Custom build tools can also be included/hidden based on a specific template.
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Insights
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Use Case
Insurance Claim Automation
Here is a quick video on how an insurance claim can be automated end-to-end using XpertRule.