The Challenge
Upon receipt of an email, lawyers had to manually save them, often several times through the day, which was both time consuming and irritating.
The Solution
End-to-end automation of emails supporting Weightmans Case Management System creating a central repository so anyone can have access to information from one place.
The Result
Automatically store and route tagged emails removing friction for lawyers and case handlers.
“In terms of an ROI, across 802 case handlers we save, conservatively, 1.4 million incoming emails a year. Saving 30 seconds of time per-email saves, across the firm, something in the region of 12,000 hours. If you multiply that by your average recovery rate, it is fair to say that the system pays for itself many times over.”
Dr. Catriona Wolfenden, Partner
12,000
hours of fee earners time returned to business
Case Studies & Insights
Delivering on the promise of Intelligent Automation.