Arneg Group

Arneg, a global commercial refrigeration manufacturer headquartered in Padua Italy, with 2,900 employees across 21 manufacturing plants in 5 continents. The company designs and equips supermarkets with refrigeration systems, refrigerated cabinets, cold rooms, heavy duty furniture and checkout counters.

The Challenge

Getting a quote for a new refrigeration system requires a detailed solution design. Quotes were very time consuming and dependent upon the availability of expert resources, resulting in higher Customer Acquisition Costs (CAC) and long sales cycles.

The Solution

ARNEG industrialized the entire quotation process. The solution utilized XpertRule to develop complex web-based constraints/rules driven requirements capture forms and a rules-based quotation generator.

The Result

Arneg deployed XpertRule to implement a solution named QUASAR (QUotation ASsistant for ARneg) to capture and automate the knowledge and decisions required to create a full design specification and produce a quote.

““Implementing the XpertRule configurator was a way to capture the knowledge from the minds of our power users. It turned this individual wealth of knowledge into company wealth. We now can leverage what in the past was only in the minds of a few people.”

Claudio Canepa, CIO

Knowledge
We turned individual wealth into company wealth

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