Technical Support

This application demonstrates the use of decision trees and re-answer functionality to facilitate fault diagnosis and resolution. The application contains a significant number of trees, both for diagnosing the technical problem and then for trouble-shooting that diagnosis. During runtime execution the selections of already answered questions can be changed resulting in a different route through the logic being taken.

Architecture

The application logic was developed using XpertRule Decision Author

Technology

Decision Author (dev environment)
Interactive JavaScript Runtime

Run Demo

Message an expert

If you would like to create an Advisory application similar to this one please get in touch