Combine human and machine intelligence in the channels, powering every interaction with deep learning for the best possible outcomes. Engage customers, partners, employees and advisors by deploying our decision engine to mobile device, web browser, smart TV and Smart glass or any combination. The light footprint engine will run in any channel.
Alexander Dennis Limited (ADL) is the world’s leading manufacturer of double-deck buses as well as low-floor, easy access, midi and single-deck vehicles. It also produces coach and fire engine chassis. Alexander Dennis buses carry almost 10 million passengers per day in London and Hong Kong alone. The business was established following the acquisition of various operations, formerly owned by TransBus International.
Since 1999, AOL Europe have been using knowledge management and business rules technologies within their primary customer care tool for telephone technical support across AOL Europe’s multiple call centres supporting members within UK, France and Germany. Early in 2002, AOL made the decision to move to the XpertRule Knowledege Builder Environment.
This application demonstrates the use of linked decision trees for risk assessment and a positional user interface using form rules.RUN
This application demonstrates the use of decision trees & re-answer functionality with a positional UI to provide fault diagnosis & resolution.RUN
This application demonstrates the ability to provide advice in a highly complex knowledge domain with a positional user interface.RUN
This application demonstrates the use of many decision trees, re-answer functionality and external application integration with a positional UI.RUN